Privacy Policy

Effective Date: 01-January-2025

Introduction

At Ksheerdhara, your privacy is our priority. We are dedicated to safeguarding the personal and business information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, inquire about our products, or engage with our services, including A2 milk production, dairy products, and Gaushala activities.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide better services and ensure a seamless experience:

• Personal Information: Name, contact details (email, phone number), and address, provided during inquiries or orders.
• Business Information: Company name, business type, and product requirements for B2B transactions.
• Transaction Data: Payment details, billing information, and purchase history.
• Technical Data: IP address, browser type, and other data collected automatically for website functionality.
• Voluntary Information: Details shared through feedback forms, surveys, or newsletter sign-ups.

2. How We Use Your Information

Your information is used for:

• Fulfilling orders and delivering dairy products.
• Responding to inquiries and providing tailored solutions for your business needs.
• Processing payments and managing transactions securely.
• Improving our website and services based on user behavior and feedback.
• Sending updates about new products, promotions, or Gaushala activities (with your consent).

3. Sharing and Disclosure

We respect your privacy and only share your information under the following conditions:

• Service Providers: Trusted third parties that assist with payment processing, delivery, or website maintenance.
• Legal Requirements: Compliance with applicable laws, regulations, or legal requests.
• Business Transactions: In case of a merger, acquisition, or asset transfer, your information may be shared as part of the process.

4. Data Security

We implement strict security measures to protect your information from unauthorized access, loss, or misuse. While we strive to ensure data security, no online transmission is completely risk-free.

5. Cookies

We use cookies to enhance your browsing experience. These small data files help us understand website usage and preferences. You can manage or disable cookies through your browser settings.

6. Your Rights

As a user, you have the right to:

• Access the information we hold about you.
• Request corrections to inaccurate or outdated data.
• Opt-out of marketing communications.
• Request the deletion of your personal information, subject to legal obligations.
• To exercise these rights, please contact us at connect@ksheerdhara.com.

7. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing your information.

8. Changes to the Privacy Policy

We reserve the right to update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at connect@ksheerdhara.com.